Pentagon Employees Are Downloading Mobile Applications to Their Work Phones That Pose … – Latest Tweet by Bloomberg


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How the Right Hotel Technology Can Help Hoteliers Attract and Retain Employees


The hospitality industry continues to face major challenges as the labor landscape shifts, driven by the pandemic and global macro-economic factors. As in other industries, hoteliers find themselves having to re-write the value proposition of working at a hotel.

To recruit a new generation of workers and retain a skilled workforce, hoteliers must implement technologies that enable hotels to be attractive workplaces with unique employee experiences, while also continuing to deliver exceptional experiences that their guests crave.

How can hotels be successful? By using modern employee facing technology, including streamlined user interfaces with gamification and user self-service, implementing cloud-based technology allowing for device-independent applications, and automating as many tasks as possible.

Hotel staff, like employees everywhere, want the same user experience on professional software as they have on consumer software – intuitive and rational user interfaces that are quick to learn and easy to use. With today’s staff churn, fast onboarding is critical, so the more self-service, the better – from onboarding videos to intelligent knowledgebases – because when staff are training, they aren’t serving guests or generating revenue. Application landing pages that can be arranged to suit staff responsibilities make for quicker navigation, and chatbots and context-based help mean staff can be more responsive. Consumer applications have trained users to search for information, and hotel employees are no different. Giving staff easy access to knowledge empowers them to find solutions for themselves and for guests.

Gamification, or the use of game design elements in non-game contexts, can be a powerful tool for attracting and retaining employees, and is a familiar social media design element. Gamification can be used to engage employees and make work tasks more enjoyable, and can also also be used to reward employees for reaching certain milestones or achieving specific goals. Leaderboards, comparing performance of employees based on relevant metrics, like check-ins or upsells or room cleaning, can introduce transparency and healthy competition, not to mention a bit of fun, into hospitality positions.

When we go to job fairs, our upselling program, is one of the first things we bring up in conversations with prospective employees. Staffing is tough everywhere. It’s competitive. Minimum-wage rates are going up across the country. But we’ve successfully enticed people with this program, especially because we now have two years of facts behind us. Mary Wren, Director of Operations, Mohegan Sun Hotel & Casino Resort

Cloud-based applications are a given, featuring automated updates, high performance, scale, integrated security, and availability, while lowering overall technology costs. Plus cloud-based apps facilitate multi-device usage; staff don’t have to be tied to fixed desktops or laptops. Forward-thinking hotels are implementing mobile apps and other tools that allow employees to manage reservations, communicate with guests, and access key information from smartphones or tablets. Mobile tools are critical to the hotel business because they allow employees to access important information and complete tasks anywhere – from a customer site by a sales manager, in the lobby by a floating front desk agent, from a hotel room by a housekeeper, from the remote kitchen by a room service agent.

Finally, no employee wants to get stuck repeating manual tasks. Automation, in many cases driven by artificial intelligence, can provide the solution. Across the hotel, automation can be applied to just about every commercial function including automating initial evaluation of incoming sales leads, the publication of rates and inventory to third party partners, onboarding of new partners’ integrations, and the selection, pricing, presentation, and fulfillment of upsell offers to guests across the guest journey. Reducing the amount of mundane work saves overhead, and makes the hotel workplace more attractive to prospective employees as well as to current employees.

If hoteliers want to remain competitive in this new labor market, they must adapt to the new workforce. It is essential that they provide employees with a seamless digital-first experience that is consistent with the technologies they have grown up using in order to convert them to the next generation of highly skilled hospitality workers. When hoteliers focus on improving the employee experience, everyone wins.



Apple ups in-person work to three days a week for corporate employees




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Apple has informed its corporate employees that they must return to the office three days a week starting September 5.

Employees will now need to work on-site Tuesday and Thursday, as well as a third day set by individual teams, according to Bloomberg.

In May, Apple began requiring employees to work in-office two days a week as part of Apple’s hybrid work program. The move was seen as a compromise as the tech giant wanted employees to work three days a week.

Apple’s director of machine learning, Ian Goodfellow, has resigned from the company after three years, in part due to the return-to-office policy.

Goodfellow later joined up with Google’s AI research branch, DeepMind.



NLRB certifies union election win for Apple Towson Town Center employees




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The National Labor Relations Board (NLRB) has certified the union election for more than 100 Apple store employees in Towson, Maryland.

The union, known as Coalition of Organized Retail Employees (CORE), reached a clear majority vote on June 19. The vote passed 65 to 33.

According to the International Association of Machinists and Aerospace Workers (IAM) website, the group will now be known as IAM-CORE. The official certification will pave the way for Apple management and IAM-CORE members to negotiate a first contract.

“The IAM and the new members of IAM-CORE in Towson, Md., look forward to bargaining with Apple and obtaining a strong first contract that makes positive changes for Apple workers and the customers they are proud to serve,” said IAM Eastern Territory General Vice President David Sullivan.

“IAM-CORE members feel that the opportunity to collectively bargain with Apple will enhance their workplace and continue to advance Apple’s standing as one of the world’s most innovative companies. IAM-CORE continues to organize from coast to coast to bring a greater voice on the job to Apple workers.”

When originally announced, organizers within the store said they worked on getting support for almost a year. They coordinated with IAM to launch the union at the store.

It’s not yet clear what the terms of the deal will be. Organizers at other stores stores have been pressing for an increase in the current starting pay of $20 per hour. Apple has since promised to pay $22 per hour.

Apple’s retail chief Deirdre O’Brien pushed back against recent unionization efforts at some of the company’s brick-and-mortar locations in a new video to staff members. She has said that the efforts could slow workplace progress and potentially harm the relationship between Apple and its employees.

The tech giant was recently accused of violating the National Labor Relations Act and countering an ongoing union drive at Apple Cumberland Mall in Georgia.



State Employees’ Charitable Campaign Now Accepting Applications for 2022
















State Employees’ Charitable Campaign Now Accepting Applications for 2022 – State of Delaware News






















Read the latest news on coronavirus in Delaware. More Info





SECC Logo - Making a difference in Delaware

Delaware nonprofits are encouraged to apply for this year’s campaign through March 31.

DOVER, Del.— The State of Delaware and the State Employee Charitable Campaign Steering Committee invite local nonprofit organizations to apply to participate in the 2022 State Employee Charitable Campaign (SECC). Applications will be accepted through March 31, 2022.

The SECC provides state employees and retirees the opportunity to support organizations whose programs and services benefit the health and welfare of all Delawareans. The campaign runs September 1 through October 31, 2022.

“Delaware nonprofits play a critical role in providing essential programs and services to Delawareans across our state,” said Governor Carney. “When faced with the challenges of the pandemic and an increased demand for services, these organizations continued to provide food, shelter, clothing, and health and social services where needed. The SECC provides state employees the opportunity to show their appreciation to charities participating in the campaign.”

Last year marked the 30th anniversary of the state’s annual giving campaign. Since its beginning, funds raised through the generosity of state employees and retirees have supported the work of hundreds of Delaware charities.

“Our state employees are committed to making Delaware a better place to live and work,” said Claire DeMatteis, Secretary of the Delaware Department of Human Resources and SECC Chairperson. “The SECC provides employees and retirees with a convenient and efficient way to make voluntary, tax-deductible contributions to charities that support our communities.”

Interested charities must submit their application by 11:59 p.m. on Thursday, March 31, 2022. To learn if your organization is eligible to participate, please review the information on the Resources for Charities page of the SECC website.

For more information, contact Brenda Wyatt, Statewide SECC Coordinator, by email at [email protected] or call 302-672-5226.

###

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Keep up to date by receiving a daily digest email, around noon, of current news release posts from state agencies on news.delaware.gov.

Here you can subscribe to future news updates.

SECC Logo - Making a difference in Delaware

Delaware nonprofits are encouraged to apply for this year’s campaign through March 31.

DOVER, Del.— The State of Delaware and the State Employee Charitable Campaign Steering Committee invite local nonprofit organizations to apply to participate in the 2022 State Employee Charitable Campaign (SECC). Applications will be accepted through March 31, 2022.

The SECC provides state employees and retirees the opportunity to support organizations whose programs and services benefit the health and welfare of all Delawareans. The campaign runs September 1 through October 31, 2022.

“Delaware nonprofits play a critical role in providing essential programs and services to Delawareans across our state,” said Governor Carney. “When faced with the challenges of the pandemic and an increased demand for services, these organizations continued to provide food, shelter, clothing, and health and social services where needed. The SECC provides state employees the opportunity to show their appreciation to charities participating in the campaign.”

Last year marked the 30th anniversary of the state’s annual giving campaign. Since its beginning, funds raised through the generosity of state employees and retirees have supported the work of hundreds of Delaware charities.

“Our state employees are committed to making Delaware a better place to live and work,” said Claire DeMatteis, Secretary of the Delaware Department of Human Resources and SECC Chairperson. “The SECC provides employees and retirees with a convenient and efficient way to make voluntary, tax-deductible contributions to charities that support our communities.”

Interested charities must submit their application by 11:59 p.m. on Thursday, March 31, 2022. To learn if your organization is eligible to participate, please review the information on the Resources for Charities page of the SECC website.

For more information, contact Brenda Wyatt, Statewide SECC Coordinator, by email at [email protected] or call 302-672-5226.

###

image_printPrint

Graphic that represents delaware news on a mobile phone

Keep up to date by receiving a daily digest email, around noon, of current news release posts from state agencies on news.delaware.gov.

Here you can subscribe to future news updates.






Apple to ask all employees to ‘voluntarily’ report Covid vaccination status


Apple will reportedly ask all of its employees to provide their vaccination status in an effort to better inform its Covid-19 policies, but it isn’t mandating the reporting or vaccination in general.

The Cupertino-based company is asking staffers to “voluntarily” report vaccination status by the middle of September, regardless of whether they are working in-office or remotely, Bloomberg reported Wednesday.

“As Apple’s Covid-19 response continues to evolve, our primary focus remains keeping our team members, their friends and families, and our entire community healthy,” Apple said in an internal memo obtained by Bloomberg.

According to the memo, Apple said that it will use the employee vaccination data to inform its Covid-19 response efforts and work policies. Previously, the company asked for vaccination status in California, Washington, and New Jersey in compliance with location regulations.

The company says it will keep vaccinate data “confidential and secure,” and won’t inform managers of the responses. However, it did note that vaccination status “may be used in an identifiable manner, along with other information about your general work environment such as your building location, if we determine or, if it is required that, this information is necessary in order to ensure a healthy and safe work environment.”

Apple has been ramping up its Covid-19 response in recent months as the more infectious delta variant surges. Back in August, the company began encouraging its employees to get vaccinated and expanded its Covid-19 testing programs.

Unlike other major tech companies, however, Apple is not currently mandating vaccinations among its employees. However, it does appear to be mulling such a requirement.

Apple initially planned to bring back corporate employees to offices in September, but delayed the return — first to October and then to at least January 2022 — because of an uptick in cases across the U.S. largely caused by the delta variant. Although employees have pushed back against the return to in-office work, Apple appears to be pressing on ahead with those plans.



Slack goes down as employees return to work after holidays


Slack has gone down on the first working day of 2021, leaving workers and employees for many companies scrabbling for temporary alternative communications systems.

On the first Monday after Friday’s New Year celebrations and the subsequent weekend, millions of people are heading back to work, with many continuing to work from home. However, many will find their first day back at work after the holiday period tricky, as Slack is suffering issues.

Problems started to surface in the productivity app from 10:10 a.m. Eastern Time, with messages failing to publish correctly in channels, and not being received by a worker’s colleagues. Issues are being endured on both macOS and iOS clients, indicating it is probably a server-side issue and not one with the apps.

The Slack system status website advises of an incident relating to “Connections” and “Messaging,” where customers “may have trouble loading messages or connecting to Slack” at this time. Logged as starting from 10:14 a.m. Eastern, this includes the ability to load channels, the main method of group messaging within Slack.

Slack says it has a team investigating, and it apologizes “for any disruption caused.”

This is not only the first major outage of Slack in 2021, but also the first since Salesforce announced in December it would acquire the company. The acquisition, valued at $27.7 billion, is expected to close in the second quarter of Salesforce’s 2022 fiscal year, pending Slack stockholder and regulatory approval.

Update 10:50 a.m. Eastern: at 10:44 a.m. Eastern, Slack said it was still investigating the issue, and claimed a follow-up message on the problem would follow in 30 minutes.

Update 12:24 p.m. Eastern: An update at 11:20 a.m. Eastern had Slack upgrading the incident to “reflect an outage in service.” The company is currently “all hands on deck” to investigate and fix the problem.



Apple is sending care packages to stranded employees in China



 

Apple hasn’t forgotten its employees in China isolated because of the coronavirus, and is sending them care packages containing food, medical supplies, and an iPad.

Care packages include snacks, face masks, and an iPad

Care packages include snacks, face masks, and an iPad

The care packages contain some snacks, face masks and even a new 10.2-inch iPad. Also enclosed with the items is a letter from Apple, to the employee.

Dear Colleagues in Hubei and Wenzhou,

We hope this note finds you heathy and well. Since the last communication with you, we understand that you are all staying strong in this challenging time. We understand the difficulties you are facing and would like to provide our best support to you and your families. Hubei and the city of Wuhan have been hit hardest by the coronavirus outbreak, which has now claimed 2,835 lives in China.

We are sending our best wishes to you, on behalf of the entire Apple Team, together with another CareKit for you and your families. In the kit, you will find comfort items and an iPad which can be used to facilitate children’s online learning or help pass the time during the prolonged stay at home.

In addition, a series of counselling and consultation services have been prepared especially for you to help you through this time.

A post containing the letter and package contents on Chinese social network Weibo was discovered by MacRumors on Saturday morning.

Coronavirus infections vs deaths as of February 28

Coronavirus infections vs deaths as of February 28

The 2019 coronavirus continues to sweep the globe. New cases appear everyday throughout the world, and the virus continues to be a severe issue in China. AppleInsider has covered the outbreak and its potential damage to Apple and its supply chain since January. As we near new product announcements and another iPhone product cycle, the lack of fully operational facilities in China may have put Apple behind production schedule.

Apple CEO Tim Cook is optimistic about the state of things, and that China is getting the virus under control.