Saham Assurance has announced a new version of its mobile application. The new version provides a variety of services. This allows policyholders to perform most of their processes remotely.
Sahm Assurance continues its momentum in terms of innovation. The company has announced to launch a new version of its mobile application. The latter provides customers with free and secure access to personal, first-class information (contracts, monitoring the progress of claims files, etc.).
As part of the dynamics of continuous improvement, the company states that “a complete overhaul of the mobile application is taking place in the context of Kovid-19 to allow policyholders to get the most wherever they are, and 24 hours a day.” Their approach is remotely, in full autonomy, while remaining connected to their agent and insurance company ”.
It is also designed by the insurance company’s digital factory and provides convenient usage, guarantees transparency and access to services that are as useful as they are innovative. By extension, it allows for secure and fast authentication with the possibility of logging by fingerprint. Navigation is also ergonomic and intuitive, allowing quick access to essentials. In addition, simple and clear explanations are provided by the application, and instructional videos are also available on the mobile application, allowing customers to better understand the products and the guarantees available to them.
In addition, in the event of a disaster, educational guides provide information about the process to be followed and useful contacts are provided to guide them. In addition, users of the new version of the Saham Assurance mobile application can consult the details of their automobile, home, health and life insurance contracts.
Another advantage is that “customers can follow, in real-time, the progress of their automobile claims files as well as reimbursement of their medical files. Their savings and access to life insurance status statements were also just integrated Is, ”the company said in a press release.
Sahm Assurance also specifies that this overhaul has made it possible to integrate another service. Thus, thanks to a partnership with Dubdock (a platform that digitizes access to health in Africa), users of the new version of the Saham Assurance mobile application have geo-locating nearby doctors and make their medical appointments with singles There is also a possibility. Click.
“This initiative reaffirms the company’s strong commitment to serving its customers, but also its environmental responsibility, as it reduces paper printing (eg: status reports) and policyholders’ carbon footprint (less than displacement) “, We state. It should be noted that the Saham Assurance Maroc application is available on the Google Play and App Store stores.
Sami Nemlik / Ecology inspiration